All orders are processed and shipped within 1-2 business days. Processing time may vary due to merchandise availability and/or payment discrepancies. We are located in Southern California, thus shipping time will vary depending on location. Shipments are based on business days (including express shipping). We do not process/ship orders during the weekends or holidays. Delivery time of your package may be delayed if no one is present at the time of delivery.
As soon as your order has been shipped, you will receive an email confirmation (to the email address entered on your order) with your tracking information. If you don’t receive an email, please contact our customer support team and we’ll gladly update you with your shipping information.
Free shipping on all orders over $50, offer only valid for customers within the 48 contiguous United States. Flat rate ground shipping to all 48 contiguous United States is $10.
**We reserve the right to change our shipping policy at any time**
Free Ground Shipping will take an average of 5-9 business days to deliver. Allow 1-2 business days to process. We use USPS for orders shipping to Alaska, Hawaii, US territories, APO/FPO addresses, and PO Box addresses. Signature delivery is not required or included. There is a extra fee for signature delivery requirements. You would need to contact us so we can arrange this for you.
Two-Day (FedEx 2-Day Air)
Will take 2 business days to deliver. We will process and ship within the same day if the order is placed before 2 PM Pacific Standard Time. If the order is placed after 2 PM PST, we will ship it the following business day. The provider does not deliver on Saturdays and Sundays. A signature is usually (but not always) required during the time of delivery.
Next Day Air
Guarantees delivery by the end of the next business day once the order has been processed to ship. We will process and ship within the same day if the order is placed before 2 PM Pacific Standard Time. If the order is placed after 2 PM PST, we will ship it the following business day. The provider does not deliver on Saturdays and Sundays. A signature is usually (but not always) required during the time of delivery.
Undeliverable packages (return to sender) will be subject to additional charges.
|LOCATION||STANDARD||2-DAY||NEXT DAY AIR|
|Domestic||Free shipping on all orders over $50 or $10 Flat Rate Ground Shipping||Determined at Checkout||Determined at Checkout|
|Alaska, Hawaii, Us Territories||Determined at Checkout||Determined at Checkout||Determined at Checkout|
Packages being shipped internationally are shipped via United States Postal Service (USPS) international standard shipping. Shipping time is estimated between 7-14 business days. Please be advised that for international shipping, delays may occur due to foreign customs. Once the package has passed through foreign customs, delivery will be handled by USPS's local country affiliates. Tracking will then be available through that postal service website. Qupid ships your package DDU, duties and taxes unpaid, and cannot determine what your charges may be. You can contact your local customs office for more information regarding your country's custom policies. Shipping prices are determined at Checkout.
In Store Pickup
In Store Pickup/Will call pick up will be available on the same day that you place your order. Please wait until you have received your confirmation email saying that your order is ready for pick up. Pick up times are Monday-Friday 9:00 am to 4:30 pm PST.
We will not to ship to any freight forwarding companies. If the order was placed with a freight forwarding address, we will cancel and refund your order.